General
Besaha goods and services are sold under the terms of trade set out below. We set out to make sure you have all the correct information when making a purchase.
Buying Online
Buying online from Besaha is safe and secure, and you can use either your credit card or your paypal account.We use paypal for safe and secure payments.
Returns/Exchanges
Besaha is committed to supplying goods that are of a high quality. If you are not satisfied with the product you receive please email or ring with your concern and we will offer a full refund. Refunds can only be considered within 28 days of initial purchase.
Delivery
Delivery within NZ will be made within 5 working days unless the item/s are temporarily out of stock, in which case you will be advised. Late delivery does not entitle you to cancel your order. We do not deliver to PO Box numbers. Besaha does not take responsibility for items that are wrongfully signed and accepted by a third party.
Product Availability
As we make our products in small batches we occasionally sell out of a particular product. If you have ordered online we will let you know straight away and offer full refund. Alternatively you can order another product as a replacement.
Confirmation
When your purchase has been processed you will receive an email of confirmation.
Disclaimer
Besaha has taken all steps to ensure that the information contained on this website is correct but accepts no responsibility or liability for any information that is not correct, not up to date, or any omissions.
Pricing
Prices displayed on our website are in New Zealand Dollars (NZ$) and all prices include GST. All prices are correct at time of publication on the website.
Security & Privacy
Security is of very high priority to us when dealing with our customers. We are conscious of your need for privacy and security during your Internet Shopping Experience. Besaha will use your personal information primarily to improve our services. We guarantee not to sell, trade or share your personal details with anyone else.