Delivery Charges
Postage and packing rates depend upon location and are a flat rate charge.
- North Island Delivery $4
- North Island Rural $8
- South Island Delivery $4
- South Island Rural $8
For orders to more than one destination, a freight charge will apply per delivery address.
Free delivery within New Zealand for orders of $20 and over to one address.
Delivery of goods
We are unable to dispatch to PO Boxes or Private Bags.
Orders a dispatched the following working day and take between 2-4 working days for delivery. Allow extra time for rural deliveries. Please contact us if you have not received your product within 5 working days. Deliveries may take longer over the Christmas and Easter times.
Please note, a signature is required upon delivery of your parcel. Please check that all details supplied are correct and with a contact phone number should we need to contact you. Where a signature cannot be obtained the courier driver has been given authority to leave the parcel in a safe place, unless a signature has been specifically requested by the customer.
Couriers at times experience difficulties delivering to apartment if there is no safe place to leave a package. If so, please ensure someone is at home to receive it or have product delivered to a work address.
We are committed to quality
Happy customers are very important to us so we are committed to delivering quality products. Please contact us if you have any queries about a particular product or you are not satisfied with the product your have received.